Customer-Satisfaction Feedback Service

Use the Roofer's TrackRecord™ service to show prospects how well your company satisfied past customers -- what better referral could they ask for? And monitor your crew's performance to ensure the job is being done right. With the Roofer's TrackRecord service everybody wins!

Forget your username or password? Call (800) 404-9880.

Measure your customers' satisfaction
Roofer's TrackRecord™ lets you track your company's performance in meeting customers' expectations. It is a valuable customer-satisfaction feedback service, and a powerful sales tool.

How Does It Work?
Give the survey to your customers and ask them to complete and submit it to CertainTeed. CertainTeed tabulates the results based on your customers' evaluation of your overall performance, professionalism, and workmanship. Then we post your results on a password protected website - only you have access. Generate reports from the TrackRecord website to use in your sales proposals.

What's In It for You?

• View your survey results on our password-protected website
• measure your crew's performance
• use as a strong sales referral by printing out your results

How Do You Get Started?

• Download and view a sample survey to see if this service will work for you
• Order surveys and brochures that explain the program to your potential customers

Additional questions? Call (800) 404-9880.