For Residential Shingles and Commercial Low-Slope Roofing
For Residential Roofing:
File a Warranty Claim
Track Your Claim
Register Your Product
Transfer Warranty Ownership
For Solar:
File a Warranty Claim
For Commercial Building & Infrastructure:
File a Warranty Claim
Registration
Transfers: 1-800-396-8134 ext 2 or Email: rpg.comm.services@saint-gobain.com
File a Warranty Claim/Track your Claim only works with the following supported web browsers:
MICROSOFT® EDGE CHROMIUM GOOGLE CHROME™
MOZILLA® FIREFOX® APPLE®SAFARI®
Shingle Self-Evaluation Information
For additional information view our Frequently Asked Questions.
Contact Information
Technical Services
Mon. - Fri. 8:30am - 5pm (Eastern Time)
Phone: 800-345-1145
Fax: 215-274-2519
Email rpg.t.services@saint-gobain.com
Commercial/Low-Slope Roofing
Phone: 800-396-8134
Fax: 610-254-5458
Email rpg.comm.services@saint-gobain.com
Residential/Solar Roofing Warranty & Technical Services
MON - FRI 8:30 AM – 5 PM (EST)
Residential:rpg.t.services@saint-gobain.com
Solar:rpg.solar@saint-gobain.com
Phone: 800-345-1145
Fax: 215-274-2519
Commercial Building & Infrastructure Warranty Services
Phone: 800-396-8134
Email: rpg.comm.services@saint-gobain.com
Additional Information
CertainTeed Fiberglass Horizon Shingle Settlement Information
How to start a claim for fiberglass Horizon shingles manufactured between 1995 and 2010
To Start a Fiberglass Horizon Shingles Claim – CLICK HERE or call 833-797-1001
CertainTeed Organic Shingle Settlement Information
How to start a claim for organic shingles manufactured between 1987 and 2005
To Start an Organic Shingles Claim - CLICK HERE or call 888-898-4111